Whether headed across town or the world, it’s difficult to anticipate all of the unknown elements of a multi-leg journey: time, distance, weather, parking, reservations, accessibility to name a few.
On the one hand, we have wayfinding (mapping and transit) platforms that help predict the where and when of our arrivals. While social media and content platforms inform us about the conditions—the what and how—of our destinations. And we often get entangled in the gaps in between.
Blending these two worlds of destination guidance and destination context is an evolving approach to human-centered design, coined here as Wayknowing. This site highlights various approaches being used to help make the unknown knowable.