Mapping apps tell us where to go, while social media and content sites tell us what to expect when we get there. Since these worlds don’t always communicate with each other, we are left to navigate the unknowns in between, like physical and sensory conditions.
These uncertainties create anxiety and friction in journeys that often affect disabled and neurodivergent people most.
Anticipating the knowable and preferable conditions of our journeys is emerging across urban, hospitality, and retail design. This practice of bridging destination guidance with contextual awareness is referred to here as Wayknowing.